Customer Stories
Speedy
Speedy Services increases business visibility and asset utilization with annata365 and Microsoft Dynamics 365.
Customer Stories
Speedy
Speedy Services increases business visibility and asset utilization with annata365 and Microsoft Dynamics 365.
Customer Stories
Speedy
Speedy Services increases business visibility and asset utilization with annata365 and Microsoft Dynamics 365.
Speedy Hire Plc is the UK’s largest hire provider, with the widest range of tools, plant, and specialist equipment. It serves more than 46,000 businesses with safe, reliable hire equipment and services to enable the successful delivery of customer projects. Speedy was running on an older system which was nearing end-of-life. To continue to meet and improve its customer promise – and to meet its growth objectives – it needed a modern system.
The company prioritized having greater rental fleet visibility to maximise its asset on-hire time, thereby maximising hire revenue. Speedy also needed real-time replenishment data to meet order fulfilment requirements and was looking for an ERP that offered recommendations to linked products for customers that had the possibility of increasing their secondary revenue.
Today, Speedy has increased return on capital expenditure and increased workforce productivity for its front-office workers and engineers, while at the same time improving customer service, asset availability and asset lifespan by integrating with third party systems, such as those to predict stock holding requirements and improve utilisation.
“Our foundation for the future is now set, with Microsoft technology being a big part of our effort to be more sustainable, more efficient and to offer a true omni-channel and excellent customer experience for all our customers.”
Dan Evans
Chief Operating Officer, Speedy Services.
Speedy Hire Plc is the UK’s largest hire provider, with the widest range of tools, plant, and specialist equipment. It serves more than 46,000 businesses with safe, reliable hire equipment and services to enable the successful delivery of customer projects. Speedy was running on an older system which was nearing end-of-life. To continue to meet and improve its customer promise – and to meet its growth objectives – it needed a modern system.
The company prioritized having greater rental fleet visibility to maximise its asset on-hire time, thereby maximising hire revenue. Speedy also needed real-time replenishment data to meet order fulfilment requirements and was looking for an ERP that offered recommendations to linked products for customers that had the possibility of increasing their secondary revenue.
Today, Speedy has increased return on capital expenditure and increased workforce productivity for its front-office workers and engineers, while at the same time improving customer service, asset availability and asset lifespan by integrating with third party systems, such as those to predict stock holding requirements and improve utilisation.
“Our foundation for the future is now set, with Microsoft technology being a big part of our effort to be more sustainable, more efficient and to offer a true omni-channel and excellent customer experience for all our customers.”
Dan Evans
Chief Operating Officer, Speedy Services.
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